Frequently Asked Questions
Do you accept insurance?
Serenity Cove Counseling is a private pay practice and is not contracted with any insurance panels. However, a Superbill can be provided after payment is received. Superbills can be submitted to insurance for reimbursement, but please check with your insurance in advance, as benefits and coverage vary by health plan.
What is the cost of a session?
Individual Sessions: $150 per 50 minute session
Couples, Brainspotting & EMDR Sessions: starting at $180 per 50 minute session
Sliding scale: apply if you may be eligible
What type of payment do you accept?
Payment can be made by cash, check, Venmo, Zelle, HSA, FSA, Amex, Mastercard, or Visa. Payments are processed at the end of each session.
Do you provide sessions in person or virtually?
Yes, sessions can be provided in person in Los Alamitos or online via our secure HIPAA-compliant telehealth platform.
What is your Cancellation Policy?
We kindly ask that you reschedule your appointment at least 24 hours in advance. If you need to cancel later than that, a charge may apply. No-shows will be charged at the full session rate.
Can I obtain a receipt for my session?
Of course! Please feel free to request a receipt at the time payment is made.
